jili911 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "You") and jili911 ("the Platform," "We," "Us," or "Our") governing your access to and use of the jili911 website located at https://jili911.net, including all games, promotions, payment services, customer support channels, and any associated mobile or web applications.

By completing the jili911 account registration process, accessing any part of the platform, depositing funds, or placing any wager, you unconditionally accept and agree to be legally bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease all use of the jili911 platform and close your account.

jili911 reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page reflects the most recent revision.

To register and maintain an active jili911 account, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis thereafter:

• Age: You must be at least 21 years of age. This is a strict legal requirement under Philippine gambling regulations. jili911 will request proof of age during KYC verification and will permanently close any account found to belong to an underage individual, forfeiting all associated balances.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws of the jurisdiction in which you reside.
• Jurisdiction: You must not be accessing jili911 from a jurisdiction where online gambling is prohibited by applicable law.
• Single account: You may hold only one registered account on jili911. Duplicate registrations using different names, email addresses, payment methods, or device identifiers are prohibited.
• Accurate information: All information provided during registration — including your full legal name, date of birth, address, and contact details — must be accurate, current, and truthful. Providing false registration information is grounds for immediate account suspension.
• Self-exclusion status: You must not be currently subject to a self-exclusion order from jili911 or from PAGCOR's responsible gaming registry.

jili911 reserves the right to request identity verification documents at any point during your account lifecycle, including at registration, before processing any withdrawal, or in response to unusual account activity. Failure to provide requested documentation within the timeframe specified by jili911 support may result in account suspension.

You are solely responsible for maintaining the confidentiality of your jili911 account credentials, including your username, password, and any two-factor authentication codes. jili911 will never ask you to share your password through any channel, including live chat, email, or social media.

You agree to take all reasonable steps to prevent unauthorized access to your account, including:

• Using a strong, unique password not shared with any other service
• Enabling two-factor authentication where available
• Logging out of your account when using shared or public devices
• Not sharing your account credentials with any third party under any circumstances

Any activity that occurs under your jili911 account — including bets placed, deposits made, and withdrawals requested — is your responsibility, whether or not you authorized the specific action. If you suspect unauthorized access to your account, you must contact jili911 support immediately at [email protected] and change your password without delay.

jili911 supports the following payment methods for Filipino players: GCash, Maya, BPI Online Banking, BDO Internet Banking, Metrobank, USDT (TRC-20), and Coins.ph. All account balances, deposit amounts, and withdrawal amounts are denominated in Philippine Peso (PHP) unless otherwise explicitly stated for cryptocurrency transactions.

Deposits: The minimum deposit amount at jili911 is PHP 100. Deposits made via GCash or Maya are credited to your account instantly upon confirmation from the payment provider. Bank transfer deposits are typically credited within one business day. jili911 does not charge deposit fees; however, your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests to GCash and Maya wallets are processed within five (5) minutes of approval, available 24 hours a day, 7 days a week, including Philippine public holidays. Bank transfer withdrawals are processed within one business day. jili911 charges no withdrawal fees on any supported payment method.

• Withdrawals will only be processed to a payment method that has been verified as belonging to the account holder
• jili911 does not process withdrawals to third-party accounts under any circumstances
• KYC verification must be completed before any withdrawal exceeding the threshold set by jili911 compliance
• jili911 reserves the right to request additional verification for any withdrawal at its discretion
• Chargebacks initiated by players through their payment provider are a serious violation of these Terms and will result in immediate account suspension and legal referral

jili911 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback, free spins, and referral rewards. All bonuses are subject to the specific terms published alongside each offer at the time of claim, which are incorporated into these Terms by reference.

The following general bonus conditions apply to all jili911 promotions unless a specific offer's terms state otherwise:

• Wagering requirements: Bonus funds must be wagered the number of times stated in the specific promotion before any withdrawal of bonus-derived winnings is permitted. Real-money deposits may be wagered first or separately, depending on your account settings.
• Game contributions: Not all games contribute equally toward bonus wagering requirements. Slots typically contribute 100%; live casino and table games may contribute a lower percentage. Specific contribution rates are listed in each promotion's terms.
• Single claim: Unless otherwise stated, each promotional offer may be claimed once per player, per household, per IP address, and per payment method.
• Expiry: Bonus funds and free spins that are not used within the stated validity period will expire and be removed from the account automatically.
• Abuse detection: jili911 employs automated systems to detect bonus abuse, including low-risk betting patterns designed to clear wagering requirements without genuine gameplay risk. Detected abuse will result in bonus forfeiture and may result in account suspension.
• Maximum withdrawal from bonus: Some promotions cap the maximum amount withdrawable from bonus-derived winnings. This cap is stated in the relevant promotion's specific terms.

jili911 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that changes do not adversely affect players who have already claimed and are actively meeting the requirements of an offer.

All games available on jili911 — including JILI slots, live dealer games, Mahjong Ways, Mines Grand, Bingo, e-sabong, and sportsbook markets — are subject to the specific rules published within each game or market. These game-specific rules form part of these Terms. In the event of any conflict between game-specific rules and these Terms, the game-specific rules take precedence for matters directly related to gameplay outcomes.

jili911 uses certified Random Number Generator technology for all slot and table games. RNG systems are independently audited to ensure statistical fairness. Published Return to Player (RTP) rates are accurate and reflect long-term statistical averages — they do not guarantee any individual session outcome.

For live casino games, the decision of the dealer and jili911's live casino supervisors is final in all matters related to game conduct, card rulings, and dispute resolution, subject to the applicable game rules. For sportsbook markets, jili911's trading and settlement teams' decisions regarding event outcomes, market suspension, and void bets are final.

The following conduct is strictly prohibited on jili911. Engaging in any of the following actions will result in immediate account suspension, forfeiture of all balances, and may result in referral to relevant law enforcement or regulatory authorities:

• Registering or operating more than one jili911 account
• Providing false, misleading, or fraudulent information at any point
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or the platform
• Exploiting software bugs, errors, or glitches for financial gain — any such gains must be reported immediately and will be reversed
• Colluding with other players in any card game, live dealer game, or other multi-player format
• Engaging in money laundering or using jili911 for any purpose related to illegal financial activity
• Using stolen, unauthorized, or fraudulently obtained payment credentials to fund an account
• Attempting to hack, disrupt, or interfere with jili911's platform, servers, or network infrastructure
• Harassing, threatening, or abusing jili911 staff, live dealers, or other players through any communication channel
• Allowing or facilitating underage individuals to access a jili911 account

jili911 reserves the right to investigate any account that shows patterns consistent with prohibited conduct, and to take appropriate action including temporary suspension pending investigation, permanent closure, or legal action, based on the findings of that investigation.

All content on the jili911 platform — including but not limited to game graphics, animations, sound files, software code, logos, trademarks, promotional materials, and written content — is the exclusive intellectual property of jili911 or its licensed content partners. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jili911 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not permit you to:

• Copy, reproduce, or redistribute any part of the jili911 platform or its content
• Modify, adapt, or create derivative works based on jili911 content
• Use jili911 branding, logos, or trademarks in any manner without prior written consent
• Frame or mirror any part of jili911's website on any external domain
• Use jili911 content for any commercial purpose whatsoever

Any unauthorized use of jili911's intellectual property may result in civil or criminal liability under applicable Philippine law and international intellectual property agreements.

jili911's collection, storage, and use of your personal information is governed by the jili911 Privacy Policy, which is incorporated into these Terms by reference and available at jili911.net/privacy-policy. By accepting these Terms, you also acknowledge and accept the Privacy Policy.

In summary, jili911 collects and processes your personal data for the purposes of account management, identity verification, payment processing, fraud prevention, regulatory compliance, and improving the platform experience. Your data is stored with SSL/TLS encryption and is never sold to third parties outside of obligations required by Philippine law or PAGCOR regulatory requirements.

jili911 is committed to promoting responsible gambling and operates in accordance with PAGCOR's responsible gaming framework. Gambling at jili911 is intended to be a form of entertainment for adults aged 21 and above. It is not intended as a source of income or a solution to financial difficulties.

jili911 provides the following responsible gaming tools, accessible to all registered players directly through their account settings:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending
• Loss limits: Restrict the maximum amount you can lose within a defined time period
• Session time reminders: Receive automatic notifications when you have been playing for a defined period
• Cooling-off periods: Temporarily suspend your account for a period of your choosing (24 hours to 30 days)
• Self-exclusion: Permanently or indefinitely exclude yourself from all jili911 services — this action cannot be reversed during the exclusion period

If you believe your gambling may be causing harm to yourself or others, please use jili911's self-exclusion tools immediately and seek support from PAGCOR's Responsible Gaming program. jili911 will honor all self-exclusion requests promptly and will not send promotional communications to self-excluded players.

To the maximum extent permitted by applicable Philippine law, jili911 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the jili911 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption.

jili911's total aggregate liability to any individual player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player into their jili911 account in the 30 calendar days preceding the event giving rise to the claim.

jili911 does not warrant that the platform will be uninterrupted, error-free, or free from technical faults at all times. Scheduled maintenance windows will be communicated in advance where possible. Unplanned outages will be resolved as quickly as possible, and any bets or game rounds interrupted by a platform fault will be handled in accordance with Section 6 of these Terms.

jili911 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jili911 will provide reasonable notice to registered players through one or more of the following channels: a notice posted on the jili911 homepage, an in-account notification, or an email sent to the address registered on your account.

The amended Terms will take effect from the date stated in the update notice. Your continued use of the jili911 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using jili911 and may close your account in accordance with the account closure procedure.

jili911 will maintain an archive of previous versions of these Terms, which can be requested by contacting [email protected].

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

jili911 operates within the PAGCOR regulatory framework applicable to online gaming platforms serving Filipino players. Players acknowledge that the platform's licensing and regulatory obligations are defined by Philippine gaming law and PAGCOR's implementing rules and regulations.

Any dispute that cannot be resolved through jili911's internal dispute resolution process (described in Section 14) shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

If you have any questions about these Terms, or if you wish to raise a complaint or dispute regarding your jili911 account, please contact the support team in the first instance. jili911 is committed to resolving all player disputes fairly and transparently.

Step 1 — Contact Support: Reach out to jili911's 24/7 support team via live chat on the platform or by email at [email protected]. Provide your account username, a clear description of the issue, and any supporting documentation. jili911 will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days.

Step 2 — Escalation: If you are not satisfied with the initial response, request escalation to a senior compliance officer by replying to your support ticket with the word "ESCALATE." Escalated complaints are reviewed within 10 business days and a formal written response will be issued.

Step 3 — Regulatory Referral: If your dispute remains unresolved after the escalation process, you may refer the matter to PAGCOR's player complaints division for independent review in accordance with PAGCOR's complaint handling procedures.

These Terms were last reviewed and updated on January 1, 2026. By using jili911, you acknowledge that you have read this document in full, that you understand its contents, and that you agree to be bound by its provisions.