jili911 Privacy Policy

jili911 ("we," "us," "our") is an online casino and sports betting platform operating at https://jili911.net and serving registered players throughout the Republic of the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all provincial regions across the archipelago.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jili911 acts as the Personal Information Controller with respect to the personal data of all registered players, prospective players, and visitors to the jili911 platform. As Personal Information Controller, jili911 determines the purposes for which personal data is processed and the means by which that processing occurs.

This Privacy Policy applies to all personal data collected and processed by jili911 in connection with your use of the jili911 website, mobile platform, live chat support, email correspondence, and any other channel through which you interact with jili911 services.

jili911 collects only the personal data necessary for the specific, legitimate purposes described in this Privacy Policy. The categories of personal data we collect are outlined in the table below:

jili911 collects personal data through the following channels and mechanisms:

• Account registration: When you create a jili911 account, you voluntarily provide your name, date of birth, email address, mobile number, and address. This information is collected directly via the registration form on jili911.net.
• KYC document submission: When verifying your identity as required by our compliance obligations, you submit scanned copies or photographs of government-issued identification documents and, where required, proof of address.
• Deposit and withdrawal transactions: When you fund your jili911 account or request a withdrawal via GCash, Maya, BPI, BDO, Metrobank, USDT, or Coins.ph, transaction metadata including your payment account identifiers and transaction amounts are recorded.
• Platform usage: Your gameplay activity, session behavior, and interaction with platform features are recorded automatically as part of normal platform operations.
• Customer support interactions: When you contact jili911 support via live chat or email, the content of those communications is recorded and stored as part of your support record.
• Cookies and tracking technologies: As described in Section 7, jili911 uses cookies and similar technologies to collect technical and behavioral data about how you use the platform.
• Third-party verification services: jili911 may receive identity verification data from licensed third-party KYC and AML screening providers to assist in confirming your identity and screening against regulatory watchlists.

jili911 does not purchase personal data lists from third-party data brokers, and we do not collect personal data from social media platforms without your explicit consent.

jili911 processes your personal data for the following specific, declared purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this Privacy Policy with adequate notice:

• Account creation and management: To register and maintain your jili911 account, including updating your profile, managing your login credentials, and providing access to all platform features.
• Identity and age verification: To confirm that you are who you say you are and that you meet the minimum age requirement of 21 years old as mandated under Philippine gambling regulations.
• Payment processing: To facilitate deposits, process withdrawal requests, investigate transaction disputes, and maintain accurate financial records in compliance with Philippine accounting and AML requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorized account access, and other forms of platform abuse.
• Regulatory compliance: To fulfill jili911's legal and regulatory obligations under PAGCOR rules, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine law.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling behavior and to administer self-exclusion, deposit limits, loss limits, and cooling-off periods that you have activated in your account settings.
• Customer support: To respond to your inquiries, resolve complaints, and provide technical assistance through jili911's 24/7 live chat and email support channels.
• Platform improvement: To analyze aggregated, anonymized usage data to improve game performance, platform design, and the overall player experience for Filipino users.
• Marketing communications: To send you promotional emails or in-platform notifications about bonuses, new games, and special offers — but only if you have not opted out of marketing communications in your account preferences.

Under the Philippine Data Privacy Act, jili911 is required to have a lawful basis for each category of personal data processing. The legal bases on which jili911 relies are as follows:

• Contractual necessity: Processing your identity, contact, financial, and gameplay data is necessary to perform our contract with you — specifically, to provide you with access to jili911's gaming platform, process your deposits and withdrawals, and maintain your account in good standing.
• Legal obligation: Processing for KYC verification, AML screening, age verification, and regulatory reporting is required by Philippine law, including the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, and anonymized analytics is based on jili911's legitimate interest in maintaining a safe, fair, and well-functioning platform for all players — provided that this interest does not override your fundamental rights and freedoms.
• Consent: Processing for marketing communications is based on your consent, which you may withdraw at any time as described in Section 4.

jili911 does not sell your personal data. We share your personal information only in the limited circumstances described below, and only with recipients who are bound by appropriate data protection obligations:

• Payment processors: Your financial data is shared with licensed payment service providers — including GCash, Maya, BPI, BDO, Metrobank, and cryptocurrency processors — solely for the purpose of executing your deposit and withdrawal transactions.
• KYC and AML service providers: Your identity documents and personal details may be shared with licensed third-party identity verification and AML screening providers to assist jili911 in meeting its regulatory compliance obligations.
• Game software providers: Aggregated, pseudonymized gameplay data may be shared with jili911's game content partners — including JILI Technology and other licensed providers — solely for the purpose of game performance monitoring, RNG audit support, and technical dispute resolution.
• Regulatory and law enforcement authorities: jili911 may be legally required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, or courts of competent jurisdiction in response to lawful requests or orders.
• Professional advisors: jili911's legal counsel, auditors, and compliance consultants may have limited access to personal data as necessary for the provision of professional advisory services, subject to professional confidentiality obligations.

jili911 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the platform effectively, ensure security, and analyze how Filipino players use our services. The following types of cookies are used on jili911.net:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, remember your preferences within a session, and enable core security features. These cookies cannot be disabled without breaking the platform.
• Performance and analytics cookies: These cookies collect anonymized data about how players navigate jili911 — which pages are visited most, where players encounter errors, and how long sessions last. This data helps jili911 improve the platform experience.
• Functionality cookies: These cookies remember choices you have made — such as your preferred language, notification settings, and responsible gaming limit preferences — so you do not need to re-enter them on every visit.
• Security cookies: jili911 uses cookies to support fraud detection and to help identify suspicious login attempts or unusual account activity across sessions.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your jili911 account. Most browsers allow you to block or delete cookies; please consult your browser's help documentation for instructions specific to your browser and device.

jili911 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Active account data: Retained for the full duration of your active jili911 account relationship plus a minimum of five (5) years following permanent account closure, as required by AML regulations.
• KYC identity documents: Retained for a minimum of five (5) years following the date of submission or the date of account closure, whichever is later, in accordance with AMLA record-keeping requirements.
• Transaction records: All deposit, withdrawal, and wagering transaction records are retained for a minimum of five (5) years in compliance with Philippine financial record-keeping obligations.
• Support communications: Live chat transcripts and support email correspondence are retained for three (3) years from the date of the interaction.
• Technical and log data: Server logs, IP address records, and security event logs are retained for up to twelve (12) months, after which they are deleted or anonymized.
• Marketing consent records: Records of your marketing consent or opt-out status are retained indefinitely to demonstrate compliance with your stated preferences.

Upon expiry of the applicable retention period, jili911 will securely delete or anonymize your personal data so that it can no longer be used to identify you. Where deletion is not technically feasible due to backup or archival systems, jili911 will isolate the data from further processing until deletion is possible.

jili911 implements a multi-layered security architecture to protect your personal data against unauthorized access, accidental loss, alteration, or destruction. Our technical and organizational security measures include:

• TLS 1.2/1.3 encryption in transit: All data transmitted between your device and jili911's servers is encrypted using Transport Layer Security, preventing interception during transmission.
• AES-256 encryption at rest: Sensitive personal data — including identity documents, financial account identifiers, and password hashes — is stored using AES-256 encryption on secured servers.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. jili911 staff are assigned role-based access permissions, and access to sensitive player records requires multi-factor authentication.
• Intrusion detection: jili911's infrastructure is monitored 24/7 by automated intrusion detection systems. Any anomalous access attempt triggers an immediate security alert and investigation.
• Regular security audits: jili911 conducts regular internal and third-party security assessments, including penetration testing, to identify and remediate vulnerabilities before they can be exploited.
• Staff training: All jili911 employees with access to personal data undergo regular data protection and cybersecurity training as part of their onboarding and ongoing professional development.

As a data subject under Republic Act 10173, you have the following rights with respect to your personal data held by jili911. You may exercise any of these rights at any time by submitting a written request to [email protected]:

• Right to be informed: You have the right to be told clearly and in plain language what personal data jili911 collects about you, why it is collected, how it is used, and with whom it is shared — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of all personal data jili911 holds about you, including the categories of data, the purposes of processing, and the recipients to whom it has been disclosed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jili911 holds about you. You can update basic account details directly through your jili911 account settings, or contact support for changes to KYC-verified information.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili911's legal retention obligations under AML and PAGCOR regulations.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to jili911 in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override jili911's interests.
• Right to lodge a complaint: If you believe jili911 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

jili911 will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, and will notify you of the extension and the reasons for it within the initial 30-day period.

jili911 is strictly an adults-only platform. Under Philippine gambling regulations and jili911's own policy, the minimum age for account registration and participation in any gaming activity is 21 years old. jili911 does not knowingly collect personal data from any individual under the age of 21.

jili911 employs age verification at the point of registration and during KYC review to ensure compliance with this requirement. If jili911 discovers or has reason to believe that an account has been registered by or is being used by a person under 21 years of age, the account will be immediately suspended, all funds will be returned to the originating payment method, and all personal data associated with the account will be securely deleted from jili911's systems without delay.

jili911 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, updates to Philippine law or PAGCOR regulations, or improvements to our platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

When we make material changes to this Privacy Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will provide prominent notice through one or more of the following channels before the changes take effect:

• A notice banner displayed on the jili911 homepage and login page
• An in-account notification when you next log in to jili911
• An email sent to the address registered on your jili911 account

Your continued use of jili911 after the effective date of a revised Privacy Policy constitutes your acknowledgment and acceptance of the changes. If you do not agree with a material change, you should stop using jili911 and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a privacy-related concern about jili911's data processing practices, please get in touch with our Data Protection Officer using the contact details below. We are committed to handling all privacy inquiries promptly, transparently, and in full compliance with the Data Privacy Act.

If your concern is not resolved to your satisfaction after contacting jili911's DPO, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012.

This Privacy Policy was last reviewed and updated on January 1, 2026. By using jili911, you confirm that you have read and understood this Privacy Policy in full and that you consent to the collection and processing of your personal data as described herein.